Lloyd Dugan

This session will provide attendees with actionable knowledge and understanding about case management, and about how to approach case management automa- tion projects. Topics include understand- ing the discipline and relationship between BPM and Case Management, recognizing the relationship between Case Management and Business Architecture, as well as Case Management Modeling using CMMN.

Aligning BPM and BA disciplines within an organization con- fronts well-established practitioner communities in both spac- es with complex conceptual problems that have far-reaching methodological implications. Attempts at resolving these prob- lems more explicitly and directly have proven to be probative and/or provocative to many, particularly the question of what is a business process for modeling purposes. Attendees will have the opportunity to contribute to this and future conver- sations. Lloyd Dugan is a widely recognized thought leader in the development and use of modeling tools and method, from the level of Enterprise and Business Architecture down through BPM, Case Management, and Decision Management.

Lloyd DuganLloyd Dugan is the Chief Architect for Business Process Management, Inc. (BPMI), providing BPM, BPMN, EA, and SOA modeling, system design, and architectural advisory services. He is a widely recognized thought leader in the development and use of leading modeling languages, methodologies, platforms, and tools in these areas. He is also an Independent Consultant that designs executable BPMN processes that leverage Service Component Architecture (SCA) patterns (aka BPMN4SCA), principally on the Oracle BPMN/SOA platform. He has provided IT advisory services to major public sector clients, most recently for the Deputy Chief Management Office (DCMO) of the U.S. Department of Defense (DoD) and the Department of Veterans Affairs (VA) Office of Information Technology (OIT) / Architecture & Strategies Division (ASD), and to private and hybrid sector clients for over 28 years, including work in housing, mortgage insurance/banking. His experience ranges from Business Process Reengineering (BPR) to System Development Life Cycle (SDLC) phases, including sizing, modeling, simulation, design, development, testing, implementation, and operation of effective integrated business systems. He developed and delivered BPMN training to the Department of Defense (DoD), presented on it at national and international conferences, and co-authored the seminal BPMN 2.0 Handbook (http://store.futstrat.com/servlet/detail?no=85, chapter on “Making a BPMN 2.0 Model Executable) sponsored by the Workflow Management Coalition (WfMC, www.wfmc.org).