John T. Matthias
National Center for State Courts

James E. McMillan
National Center for State Courts

Automating court case management (generally production case management) involves identifying operational decisions and specifying functional and process mechanisms at design time; what cannot be anticipated is data that becomes needed to help measure outcomes and manage the process, which requires adaptively building forms and documents to capture data which supplements what’s in the database. Judicial decision support (for fluid facts related to jail release bail decisions and domestic violence decisions) also cannot be fully anticipated at design time and may be supplemented with linkage to other data sources. User decision support promotes self-help through a litigant portal.

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John MatthiasMr. Matthias has provided business process improvement and use-of-technology expertise to courts in more than 35 states for 25 years. He is a leader in developing requirements for production case management system acquisition. Mr. Matthias holds B.A., M.A., and law degrees. He practiced law for ten years, and served as a city prosecutor for five years. He is a Fellow of the Court Executive Development Program (CEDP), and is a certified Project Management Professional (PMP).

James McMillanJames E. McMillan joined the National Center for State Courts in October, 1990. In November 2000, the TIES-CTL project received the State Justice Institute’s ( Howell Heflin outstanding project award. Internationally, McMillan has provided consulting expertise to courts in Abu Dhabi, Bosnia & Herzegovina, Bahamas, Canada, Costa Rica, Croatia, Egypt, Honduras, Indonesia, Jamaica, Kosovo, Mongolia, Nigeria, Trinidad & Tobago, Serbia, South Africa, Ukraine, Russia, the United Nations and the International Criminal Tribunal in The Hague. McMillan is co-author of A Guidebook for Electronic Court Filing and a contributing author to Caseflow Management: The Heart of Court Management in the New Millennium. He has been quoted by PC Week, The New York Times, American Lawyer, AmLaw Tech, Lawyer’s Weekly, Government Technology and other magazines. He has also published articles in The National Law Journal, Court Manager, Trial, The Judges Journal and The Court Technology Bulletin.